WooCommerce CRO Services

Get more customers,

Delivering the WooCommerce CRO
stats that matter

Increased conversion rate
Lower customer acquisition cost
Long-lasting increased profit
Add to basket rate increased
Abandoned basket rate reduced
More customer loyalty
lower customer acquisition cost
lower customer acquisition cost
long-lasting increased profit
add to basket rate increased
abandoned basket rate reduced
more customer loyalty
Nick Lines
UK Oak Doors
Owner

Robert’s support has helped us make sure we’re focusing energy in the right places. I can’t begin to explain the value of this.

Reasons to work with credo

A company you can trust

With 70+ years of experience amongst the team, Credo knows how to deliver.

Plus with our founder having run their own e-commerce site, they understand the challenges and opportunities it presents.

Informed hypotheses

Most CRO hypotheses are proven correct only once in every 8 tests.

Our hypotheses are proven correct 3 in every 4 tests.

Our hypotheses are based on a combination of data, 10+ years of CRO experience, behavioural psychology, and experience of working directly with real users.

Experienced
team

To deliver results we combine user behaviour psychology, quantitative data, conversion focused design, development, and hypothesis testing.

To do this we have an experienced team with specialists in each area. Bringing years of experience into every project.

Proven high conversion rates

When our founder ran their own, high performing WooCommerce website it had a Conversion Rate 200% higher than the industry average at the time.

The customer acquisition cost for this website was also 20% lower than the market leading competitor as a result of implementing CRO successfully.

Long-lasting results

The uplift from CRO informed e-commerce site changes can last for months.

Because the increase in sales are not dependent on an increased marketing spend, your site performance continues to hold steady.

That is, until it raises again with the next successful test.

No fixed term contract

We are able to work at our best when we can plan 1 or even 2 months ahead. So we appreciate it if you sign up with the intention to work together for 6 months to a year.

But we also understand that sometimes life throws a curve ball at you, which is why we only ask for 30 day’s notice period.

Our WooCommerce CRO Process

01. Website review

It can be difficult to know how to interpret data and understand where opportunities lie on your website.
 
We perform a deep dive into your Google Analytics data and use Hotjar (or your alternative software) to identify key pages in the user journey and find the opportunities for increasing conversions for you.

02. Agile roadmap

Traditional roadmaps are inflexible and unsuited to the real world. That’s why your new roadmap will show you what’s next and what’s in progress, whilst ensuring we can adapt to new information.
 
Your roadmap will be a working document and a collaborative one, so you feel connected and in-the-know all the time. One client achieved a 135% conversion uplift in 4 months by following their roadmap.

03. Website elements created

CRO often involves creating new conversion focused website elements.

These are suggested, designed and developed with increasing your WooCommerce website Conversion Rate in mind.

04. Hypotheses continually tested

What makes CRO stand out is its ability to prove or disprove hypotheses. We test, so we can back up our recommendations with real world data.

Our tests are successful every 3 in 4 times, compared to the industry standard of 1 in 8.

Not sure if CRO is right for your company?

No worries! Speak to us about user research

We understand that there are several reasons why you may unsure if CRO is the right path for your company right now. These include:

1. Needing more insights into your users and customers before making decisions about the future.

2. Having a grand vision for the future which means introducing entirely new offerings.

3. Having low amounts of traffic that could make getting enough data a challenge. 

If any of the above resonate with you then our user research service could align more with your needs. User research helps you understand your users on a deeper level through expert led one-to-one moderated user research.

Seeing is believing

Our CRO work

Clear Filters
Increasing add-to-cart rate by 29.6% without sacrificing order value
Increasing add-to-cart rate by 29.6% without sacrificing order value
Increasing win-back revenue by 1,727%  with an abandoned basket sequence
Increasing win-back revenue by 1,727% with an abandoned basket sequence
Small Changes, Big Wins! Boosting Ecommerce Engagement by 213.21%
Small Changes, Big Wins! Boosting Ecommerce Engagement by 213.21%

Create e-commerce stability!
Get in touch with an expert today

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