UX Website Audits
Our UX audit reveals not just ‘what’ your users experience, but the crucial ‘why’, paving the way for strategic, user-centered improvements. Turn users into loyal customers, and unlock your websites potential.
The Credo framework has been formulated to bring together 3 distinct, yet overlapping elements. These elements are combined to gain a deep insight into how users are acting on your website. Once you know this, you will know how you to make more money.
UX Audits Tailorable to budget
Our UX audits range from £2,500 – £5,000. Depending on the size and complexity of the website.
However, we do our best to work with you to come up with a tailored version of the audit to suit your budget.
I was impressed that the CRO analysis had been compiled in such a way that it could be passed onto developers / website technicians, as a ‘to do’ list.
Robert helped us understand our biggest conversion opportunities and then implemented tests to optimise and increase our conversion rate.
Robert has such a deep and detailed knowledge of what it takes to make a website convert well. But more than that, he’s a lovely human and has brilliant people skills.
A UX audit identifies potential usability issues and suggests improvements. It’s an invaluable tool for understanding user behaviour and making data-driven decisions to enhance user experience.
A UX audit helps you understand how your users interact with your product, identify any obstacles they might face, and offer actionable recommendations for improvement. This can lead to increased user satisfaction, reduced churn, and improved conversion rates.
A UX audit involves several steps, such as gathering and analyzing data, mapping user journeys, conducting heuristic evaluations, and user testing. The process can vary based on your website’s specific needs.
The duration of a UX audit depends on the size and complexity of your website. Every UX audit is specific to your company’s requirements.
However, sometimes SEO can mean copy is modified in such a way that it harms user engagement, reducing the chance of conversion. This means that more traffic is coming to your site, but you are actually making less money.
The best way to ensure your website is performing optimally is to choose SEO and CRO agencies that are happy to work together to achieve the best possible outcome for you. At Credo we actually prefer to work with everyone else you have helping you with your site. We believe the best results come out of collaboration.
The primary outcome of a UX audit is a list of usability issues and actionable recommendations for improving user experience. It often includes insights into user behaviour, interaction patterns, and potential roadblocks on the user journey.
The frequency of UX audits can vary based on factors like the pace of your product updates, user feedback, and business goals. However, a general rule of thumb is to conduct an audit at least twice yearly.
Absolutely. A well-executed UX audit can identify usability issues that may be hindering conversions. By implementing the recommended changes, you can enhance the user experience and potentially significantly increase conversion rates.
The cost of a UX audit depends on several factors, including the size of your website and your business goals. Get in touch to discuss a bespoke UX audit for your website.